Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognise your device, remember your preferences, and improve your browsing experience. Cookies cannot access other data on your device or execute programs.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core features such as navigation, security, and access to secure areas of the website. The website cannot function properly without these cookies, and they cannot be disabled.

• Session management cookies
• Security and authentication cookies
• Load balancing cookies

Performance & Analytics Cookies

These cookies collect anonymous information about how visitors use our website — such as which pages are visited most often and whether visitors receive error messages. The data helps us improve the website's performance and user experience. All information is aggregated and anonymised.

• Google Analytics (page views, session duration, traffic sources)
• Heatmap and scroll-depth tracking tools

Functional Cookies

These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we use on our pages.

• Language and region preference cookies
• Booking form state cookies

Marketing & Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns. These cookies may be set by our advertising partners and share information with other organisations.

• Facebook Pixel
• Google Ads remarketing cookies

3. Third-Party Cookies

Some cookies on our website are placed by third-party services. These third parties may set their own cookies when you visit our site. We do not control these cookies and recommend reviewing the respective third-party privacy policies:

• Google Analytics — website analytics and performance measurement
• Google Fonts — font delivery service
• Font Awesome CDN — icon delivery service
• Lenis / GSAP CDN — animation library delivery

4. How Long Do Cookies Last?

Cookies can be either "session cookies" or "persistent cookies":

• Session cookies are temporary and are deleted when you close your browser.
• Persistent cookies remain on your device for a set period (e.g., 30 days to 2 years) or until you delete them manually.

Strictly necessary and functional cookies are typically session or short-lived cookies. Analytics and marketing cookies may persist for longer periods as specified by the third-party providers.

5. Managing Your Cookie Preferences

You have several options for controlling cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being placed. Please note that disabling certain cookies may affect the functionality of our website.

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

Opt-Out Tools

• Google Analytics opt-out: Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative opt-out: NAI Opt-Out Tool

6. Cookies and Your Health Information

We do not use cookies to collect, store, or process any personal health information. Any health-related information you provide through appointment booking forms is handled separately and in accordance with our Privacy Policy and applicable health privacy legislation.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies or this policy, please contact us: